Welcome to LILLEROD.COM. When completing a purchase on this website, you will automatically accept following terms and conditions. We advise you to read them thoroughly before you purchase any of our items. We would like to point out that shopping at LILLEROD.COM requires you to be at least 18-years-old.


LILLERØD ships worldwide. If you live outside EU, Norway or Switzerland please send us an email and we will send you a shipping estimate.


At LILLEROD.COM we accept payment from the following creditcards: MasterCard, Visa.


All communication between our payment system and the cardholder takes place via an encrypted SSL-connection (Secure Socket Layer). Only PBS has access to your data. Neither LILLERØD nor other unauthorized people have access to your data. At lillerod.com your personal contact information is 100% confidential and we guarantee that nobody else will be able to access them.

Duty & VAT

When placing an order from an EU-country you must pay Danish VAT. When placing an order from countries outside EU you do not pay VAT, but you are responsible for the payment of local taxes and customs clearances at delivery.

Rights of cancellation

LILLERØD offers a 14 day-period right of cancellation upon delivery. The right to withdraw your order ends 14 days after you have:

  1. Received your order.
  2. Received the last part of your order (in case of ordering several items in the same order that are delivered separately)
  3. Received the last part of your order (in case of ordering an item that consists of several parts)

If you wish to cancel your order, it is your responsibility to notify LILLERØD, within 14 days upon reception of your items. Notice must be given via e-mail to info@lillerod.com. In this e-mail it must be clearly stated that you wish to use your right of cancellation. It is not possible to use the right of cancellation by simply refusing reception of your items.


When returning an order, the customer is responsible for sending back the items no later than 14 days after having informed us of the cancellation. Furthermore, the customer is fully responsible for all costs that may emerge in returning of the goods. When returning an item, the customer is expected to pack the items securely. And in addition, the customer is responsible for the condition of the product from the point of delivery until we receive it at our address.

If you wish to return your items, you must inform us at info@lillerod.com.

Hereafter, the item must be sent to:

Dieselvej 1
6000 Kolding

You must enclose a copy of the order of confirmation and your invoice.

Please note that we do not receive packages sent per COD.

The condition of the product by return

The items must be in the exact same condition as when the customer received it.

The item can be tested and the customer is only liable for any diminishing value of the item, which is caused by handling the item other than necessary to determine its nature, characteristics and the way it works.

If the product has been used in addition to what is described above, it will be considered as used, which could mean that you only will be reimbursed partly or not at all depending of the item’s commercial value.


If you should regret your purchase on our website, you will be fully reimbursed within the first 7 days from order date.The reimbursement will happen maximum 5 working days after order cancellation or we received the item.


LILLERØD offers a 24-months-period of warranty on all of our products. Throughout this period, you can either get your item repaired, swapped, be reimbursed or receive a discount, depending on the specific case.

The claim will only be considered as eligible if the item’s defect is not caused by either misuse of the product or other injurious behaviour.

You must make the complain within reasonable time after you have discovered the defect in the product. If you file your complaint within two months after the defect is discovered, the claim is always timely.

If you want to file a complaint you must inform us at info@lillerod.com

Please note that our products are made of natural materials and variations in the products caused by variations in the material


Gartnerivej 3
7500 Holstebro

Following information should be attached along with the return-item(s):

A copy of the confirmation and your invoice.

Please note that we do not receive packages sent per COD.

Do not forget that the item(s) must be send back in secure packaging and please remember to keep a receipt of the shipment, so we can refund you for your freight charges.

Applicable law and disputes

The present trading conditions are subject to Danish law. Dispute pursuant to the tender conditions / terms and conditions shall be settled in Denmark, since this is where the company is domiciled, and from where all trades are executed.